Jet&Bo | Returns Policy

Returns Policy


OVERVIEW

If you decide you do not want to keep your purchase, you can return your item(s) within 30 days of purchase.

To be eligible for a return, your item must be unused, with all labels in-tact and in the same condition that you received it. It must also be in the original packaging.

We have the right to deny returns that do not comply with our policy.

To complete your return, we require proof of purchase.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed within 5 business days, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS

If you haven’t received a refund yet, contact your credit card company, it may take some time before your refund is officially posted.  Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at sales@jetandbo.com

EXCHANGES

We only replace items if there is a manufacturing defect.  If you need to exchange it for the same item, send us an email at sales@jetandbo.com and send your item to: 739 Manhattan Ave, 3L Brooklyn, New York, US 11222.

SHIPPING

To return your product mail to: 739 Manhattan Ave, 3L, Brooklyn, New York, US 11222. You are responsible for paying for your own shipping costs for returning your item. 

Shipping costs are non-refundable.  If you receive a refund, the cost of the original shipping will be deducted from your refund.

 

Custom orders are not covered by this return policy.